Richard Hibbert, Nantwich

This is probably the most important letter I will write in relation to Ron's passing this week.

Ron was a very strong-minded, independent man with clear views about life, the standards he expected and the surroundings he would accept to live in.  He was so loved by Julia and I that we always wanted to ensure his standards and wishes were not compromised.

So, when he became more frail, finding a suitable residential home created real dread for us.  From the moment Julia came across yourselves it was clear we had an answer and since then we have never looked back.  I believe you have provided a standard of care for Dad that will remain without parallel.  Your values are simply superb, the quality of your business without fault and your own commitment is, without doubt, of the highest order.  All of your staff are superb, not just for the care they provide to all the ladies and gentlemen residing with you, but also to the relatives.  They are all superb and we see them as good friends.

In the last few weeks you and we have found it so hard to live with and follow Ron's journey.  But you have not only provided him with support but you have made it so much easier for both of us.  I have never known Dad to be so happy and comfortable.  He was a very happy man for all his time with you.

So please accept from me a most sincere thank you from deep in my heart.  I miss Dad very much but know he is now with Bethan again and reflecting on his time in 5 star accommodation - what a classy way to live prior to signing off!  I really do believe you are an exceptionally special couple who have made a major difference to the lives of many, and particularly Ron.  You set a standard others should aspire to. 

I would be quite happy for you to share my letter with anyone planning to become an Abbeydale resident as I can hand on heart assure them they will be in the best company if they move in with you.

My very best wishes to you both and please extend my most sincere thanks to the whole Abbeydale team.

Richard Hibbert, Nantwich

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